BC Bereavement Helpline logo
Contact the Helpline 604-738-9950
M-F 9AM - 5PM

About Us

The BC Bereavement Helpline (BCBH) was established in 1988 and has become a provincial leader in providing education, support and advocacy for the bereaved, their caregivers and professionals. We are supported 100% through government grants, private donations and membership fees.

BCBH Mission

BCBH is committed to facilitating the provision of care and support to the bereaved, caregivers and service providers and to increase public understanding of grief as a life process through education, support, advocacy, networking and dissemination of information.


The BC Bereavement Helpline assists the bereaved and their caregivers in coping and managing grief. When you call us your call will be answered by a caring, compassionate volunteer who is familiar with over 300 grief support groups and organizations in the province. Bereavement support groups provide a safe, nurturing environment for participants to share and support each other in their grief. Trained facilitators provide information about grief and encourage individuals to speak about their loss as they feel comfortable. Your call is free, confidential and anonymous and will be treated with care in helping you find the most appropriate support for your specific type of loss.

BCBH recognizes the unique factors that come with a sudden death due to homicide, suicide or substance use. Our programs include:


BCBH Staff

Program Manager - Jessica Lowe started working for the BC Bereavement Helpline October of 2017 after volunteering on the Helpline and as a Practicum Student coordinating programs and events. In working for BCBH, Jessica has found a special environment for which she is uniquely suited having lost her three siblings to separate tragedies due to Leukemia, homicide and substance poisoning. In this work she finds strength and satisfaction using her experiences of perseverance, healing, and endurance to give back to the Helpline and its constituents as a support group facilitator and program manager. She brings with her 20+ years' experience in marketing and advertising which comes in handy in seeking grants and donors for BCBH. Jessica holds a Bachelor of Science in Communications from Boston University and a Social Services Worker Certificate from Langara College.

Program Coordinator - Sean Audet  started working for the BC Bereavement Helpline in September of 2018. He began as a practicum student from the Social Service Worker program at Langara College utilizing his compassionate and active listening skills to provide empathetic listening to callers across BC. After completing his practicum, Sean was hired for the BC Summer Jobs position where he helped operate the helpline and updated our Resource Directory. After completion of the BC Summer Jobs position, Sean was hired on as the Administrative Assistant in September of 2018 and was promoted to Program Coordinator in 2019, where he assists the Program Manager, hires and trains volunteers, coordinates events, assists in bookkeeping duties, and looks for ways to improve efficiency in the office. Sean has enjoyed the challenges of working in a non-profit organization and feels valued as a member of the team. He currently has a Social Service Worker certificate and is working toward a bachelor's degree in Social Work, where he looks to continue supporting vulnerable and disadvantaged people throughout his career.