BC Bereavement Helpline logo
Contact the Helpline 604-738-9950
Toll-Free: 1-877-779-2223   M-F 9AM-5PM

About Us

The BC Bereavement Helpline (BCBH) was established as a charity in 1988 and has become a provincial leader in providing education, support and advocacy for the bereaved, their caregivers and professionals. 


To provide support to anyone coping with grief and loss. 


The BC Bereavement helpline is committed to facilitating the provision of care and support to the bereaved, caregivers and service providers and to increase public understanding of grief as a life process through education, support, advocacy, networking and dissemination of information.


BCBH Core Values






The BC Bereavement Helpline assists the bereaved and their caregivers in coping and managing grief. When you call us your call will be answered by a caring, compassionate volunteer who is familiar with over 300 grief support groups and organizations in the province. Bereavement support groups provide a safe, nurturing environment for participants to share and support each other in their grief. Trained facilitators provide information about grief and encourage individuals to speak about their loss as they feel comfortable. Your call is free, confidential and anonymous and will be treated with care in helping you find the most appropriate support for your specific type of loss.

Our programs include:


BCBH Staff

Executive Director - Jessica Lowe began as a volunteer for the BC Bereavement Helpline in October of 2017. In working for BCBH, Jessica soon found a special environment for which she is uniquely suited having lost her three siblings to separate tragedies due to Leukemia, homicide and substance poisoning. Her experience at BCBH lead her to return to school to earn a Social Services Worker Certificate from Langara College. In this work she finds strength and satisfaction using her experiences of perseverance, healing, and endurance to give back to the Helpline and its constituents as a support group facilitator and as Executive Director. She brings with her 20+ years' experience in marketing and advertising which comes in handy in seeking grants, partnerships and donors for BCBH. Jessica holds a Bachelor of Science in Communications from Boston University.

Program Coordinator - Sean Audet  started working for the BC Bereavement Helpline in September of 2018. He began as a practicum student from the Social Service Worker program at Langara College utilizing his compassionate and active listening skills to provide empathetic listening to callers across BC. After completing his practicum, Sean was hired for the BC Summer Jobs position where he helped operate the Helpline and updated the BCBH Provincial Resource Directory. After completion of the BC Summer Jobs position, he was hired on as the Administrative Assistant in September of 2018 and was promoted to Program Coordinator in 2019, where he assists the Executive Director, hires and trains volunteers, coordinates events, assists in bookkeeping duties, and looks for ways to improve efficiency in the office. Sean has enjoyed the challenges of working in a non-profit organization and feels valued as a member of the team. He currently has a Social Service Worker diploma and is working toward a bachelor's degree in Social Work, where he looks to continue supporting vulnerable and disadvantaged people throughout his career.